Some Updates to SocketLabs On-Demand
Failure Report and API Now Show Suppressed Items The SocketLabs On-Demand Failure Report which shows all delivery failures, now includes messages which have been suppressed. If you are unfamilliar with our suppression system, follow this link to learn more. Suppressed items show up on the report with the Failure Type set to “Suppressed”. In addition, […]
Suppression Lists Fire up Deliverability in SocketLabs On-Demand
A few weeks ago we quietly rolled out a great new feature to the SocketLabs On-Demand Control Panel. The new interactive Suppression List report allows you to view and manage your suppression lists. We have been using an automatic suppression list for all SocketLabs On-Demand accounts since day one, but until now it was hidden […]
The 5 Key Components to Email Deliverability
I often get asked as I am talking to perspective customers, “What do you do to make sure our email goes into the inbox?”. It’s a valid question and really the number one concern for the people who are coming to us looking for help. It isn’t until they start experiencing deliverability problems that they […]
Top Ten Indications that Someone Might be a Spammer
Running an email delivery service keeps us constantly on the alert for people trying send spam. I have been figuring out that I can pretty much tell if someone is going to be trouble with their first sentence or two. Here are the top 10 indications that someone might be a spammer: 10. They refer […]
New Deliverability Boosting Suppression List Feature Now In Beta
(UPDATE 2009-12-16: This feature is now in the production release.) I am very excited to announce that our new suppression list feature is currently in beta. This new feature goes way beyond what is normally thought of when we think of suppression lists. Typically, suppression lists are used to prevent future outbound messages to addresses […]
Bounce Codes for Major ISPs
There are so many bounce codes used by the various ISPs and receivers that it’s hard to keep them all straight. Now there is a great resource for most of the known bounce codes to help simplify your tracking and processing. The eec’s Deliverability Roundtable has put together a repository of common and available bounce […]
Over 17% of Email is Sucked into the Black Hole
According to a Return Path’s latest Deliverability Benchmark Report, of the 21% of email that is not delivered to the inbox, only 3.3% is sent to a “junk mail” folder and 17.4% is not delivered at all – it just vanishes! Return Path did not state where they believe the email to be, but we […]
Bounce and Feedback Loop Test Addresses
Test your bounce and feedback loop processing systems with our auto-responder email addresses. Check out SocketLabs, and try our services for Free!
New Smart Delivery Rule Update
We just released a new production release of Hurricane MTA Server and there are two things you should know about it: First, now our new Dynamic Block Rules are a part of the Smart Delivery Rules. Now, protecting your reputation is automatic. You can read more about Dynamic Block Rules here. Second, Smart Delivery Rules […]