Getting Serious About Security

Today we will be releasing an update to the  SocketLabs On-Demand Control Panel with many new security improvements.  We understand the importance of protecting your email data and we want to make sure you know we are serious about it.  Most of today’s changes should go completely unnoticed.  There are, however, a few important changes […]

All new Suppression List management features now available!

SocketLabs is excited to announce some great new features to help you manage your Suppression List! If you are unfamiliar with the Suppression List page, it can be found in the Control Panel. Once you’ve selected a Server to manage just click on Configuration menu in the top menu bar and then select “View Suppression List”. Upon […]

New Search Features

We are always hard at work trying to enhance your experience with our SocketLabs On-Demand service.  This week we released an update that contained some fantastic new enhancements.  If you haven’t already noticed, here is a quick overview of what we added. Searching in the Control Panel and API You will find it is much […]

360 Degree Monitoring

I am happy to announce that we have launched our 360 Degree Email Monitoring project. What is 360 Degree Email Monitoring? This is an aggressive monitoring system that we developed to help us instantly detect and correct any bottlenecks that may occur in our outbound email delivery network, and measure real outbound email delivery performance every […]

New SocketLabs On-Demand Features

I am proud to announce version 4.0 of the SocketLabs On-Demand control panel which includes exciting new features. Version 4.0 has been months in the working, and represents a complete restructuring of the underpinnings of our data systems. This update not only provides great features today, it also lays the groundwork for many new and […]

Changes to SocketLabs On-Demand Suppression Handling

We are making a change to our suppression systems of which you should be aware. The SocketLabs On-Demand automatic suppression system dramatically increases your deliverability by automatically blocking email to addresses which have previously hard bounced or previously complained about one of your mailings. This year we are reinforcing our email delivery infrastructure to make […]

The Buzz about Amazon’s SES

I love Amazon. When recently asked, I quickly named them as one of my favorite brands. I buy everything I can through Amazon. Their fast shipping and great prices are hard to beat. Recently we have been contemplating putting some of our resources into the Amazon Cloud (AWS) and we have therefore spent a LOT […]

Important SocketLabs On-Demand API Change

If you are using the SocketLabs On-Demand API, there is a change coming that may affect you. This change only applies to the messagesProcessed method of the SocketLabs On-Demand API. If you are not using the messagesProcessed method, then this change will not affect you. Currently the messagesProcessed method of the SocketLabs On-Demand API returns […]

Some Changes to our SocketLabs On-Demand Billing

Corrected Charges for Suppressed Messages You may be aware of our suppression system which blocks delivery to email addresses which are invalid or which have previously complained about your mailing. ISPs penalize you for attempting delivery to invalid addresses or addresses which have complained about your mailings, so the SocketLabs On-Demand suppression system is a […]