Some Updates to SocketLabs On-Demand
Failure Report and API Now Show Suppressed Items The SocketLabs On-Demand Failure Report which shows all delivery failures, now includes messages which have been suppressed. If you are unfamilliar with our suppression system, follow this link to learn more. Suppressed items show up on the report with the Failure Type set to “Suppressed”. In addition, […]
Domain Name / URL Changes for SocketLabs On-Demand
When we launched the SocketLabs On-Demand control panel in 2009, we began using the domain email-od.com for the control panel, and then followed suit with the API. I am not sure exactly why we started using a different domain name. I guess we weren’t sure how we wanted to integrate SocketLabs On-Demand into the socketlabs.com […]
New “Quality Score” in SocketLabs On-Demand
Each SocketLabs On-Demand account has a new “Quality Score” which is now displayed prominently on the control panel dashboard. The Quality Score is a measure of how well we think your email is performing on a scale of 0 (worst) to 100 (best). It is important to note that the score is based solely on […]
The 5 Key Components to Email Deliverability
I often get asked as I am talking to perspective customers, “What do you do to make sure our email goes into the inbox?”. It’s a valid question and really the number one concern for the people who are coming to us looking for help. It isn’t until they start experiencing deliverability problems that they […]
New SocketLabs On-Demand API Update Includes Time Zone and Open/Click Support
Last night we rolled out an updated SocketLabs On-Demand API with the following new functionality: A new messagesOpenClick method can be used to get information on each message open or click event. Full timezone support. By default the API now retrieves dates and times as UTC, however a new timeZone parameter enables developers to specify […]
SocketLabs On-Demand Control Panel Update Brings Timezone Support
A new update pushed out last night brings full timezone support to the SocketLabs On-Demand control panel. Previously all times displayed were Eastern time. Now your dates and times are displayed and treated according to the local timezone of the computer you are using to view the data! Follow John Alessi on Twitter: @johnalessi
Open / Click Tracking Now Live in SocketLabs On-Demand
SocketLabs On-Demand customers can now see who opened their outbound messages or who clicked on links in their messages. A snapshot of the data is available on the dashboard: And there is also a new dedicated report for open and click tracking: There is no charge for this new feature, but you must enable it […]
New SocketLabs On-Demand API Released
I am pleased to announce the much anticipated release of our new API for SocketLabs On-Demand. On-Demand is SocketLabs’ cloud-based SMTP server platform. With a SocketLabs’ On-Demand account, users simply relay their outbound email to our cloud based server and let us take care of the rest. SocketLabs actively manages all aspects of your email […]
