As a CRM, you’re trusted to provide a reliable email experience, even though you are not an ESP.
Give users the confidence to optimize and grow their business through your platform by using our no-code management tools and SocketLabs Spotlight email analytics capabilities right in your CRM.
Give your users more email data to optimize their email performance in your own CRM with SocketLabs Spotlight’s AI-powered email analytics.
After all, CRMs are not designed to be robust email service providers, but email is certainly an integral part of your business. Imagine providing better email analytics than some of the largest ESPs available.
Empower your customer teams
Give your customer success teams an account-wide view to identify users with problematic email performance, ranked both by sender reputation via StreamScore and Urgency Scoring.
Instead of fielding unhappy customer tickets, they’ll have the ability to proactively contact users with issues to provide them more value and guidance for better performance.
Grow more business of your own
Improve your ability to land, expand, and retain users with proactive customer customer success, reliable email delivery, and unparalleled email performance analytics allowing your users to improve their email ROI.
Plus, when your teams are less engaged in finding and solving email problems, they can be more involved in building your roadmap, adding value, and scaling your CRM.
Our full platform experience makes managing robust and daunting CRM email feel like a refreshing breeze, while allowing you to pass down the goods to your senders via simple APIs.
"It was like a breath of fresh air having something that we could plug into in our environment, and make a few customizations, and be up and running in the blink of an eye."
"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."
"We've been working together for at least 8 years, and we wouldn't trust anybody else with our email delivery."
Lindsay Willott
CEO, Customer Thermometer
"Ultimately, we realized that email is an incredibly specialized area requiring dedicated, expert resources. We saw vast improvement after switching to SocketLabs’ managed email service."